F111 terms of service Bangladesh

These F111 terms of service Bangladesh explain the legally binding rules that apply when you access or use our website, mobile application, or any associated services. By creating an account, placing a bet, making a deposit, requesting a withdrawal, or simply browsing features, you confirm that you have read, understood, and agreed to this user agreement. If you do not agree, you must stop using the platform immediately. Please also review Privacy Policy and Disclaimer for related notices, including how we handle data and risk warnings connected to online casino play.

1. Acceptance of Terms

By accessing, downloading, installing, or using our platform, app, customer support channels, and any related content, you enter into a legally binding agreement with us under these Terms. You confirm that you understand the risks of gambling and that you use the services voluntarily. We may update, amend, or replace these Terms at any time to reflect operational, security, or compliance needs. Changes take effect when posted on the platform, unless stated otherwise. If you continue to use the services after changes are posted, that continued use is treated as your acceptance of the updated Terms.

2. Eligibility Rules

You may use the services only if you meet all eligibility requirements. Age: you must be at least 18 years old and we apply a strict anti-underage policy, including the right to request proof of age at any time and to suspend access until verified. Residency: these services are intended for players in Bangladesh, and you confirm you are acting in compliance with applicable local law when you register and play. Legal capacity: you must have full legal capacity to enter contracts. Self-exclusion: if you are in an active self-exclusion or cooling-off period, you must not create a new account or attempt to access restricted features.

3. Registration and Security

To register, you must provide accurate and complete information, including your real name, date of birth, and a valid phone number that can be matched to your payment method such as bKash or Nagad. One account per person is permitted and multi-accounting is strictly prohibited; if we detect duplicate or linked accounts, we may close all related accounts and void balances, bonuses, and winnings. You are solely responsible for protecting your login credentials, including phone, password, and any PIN, and you must not share them with anyone. All activity and transactions under your account are treated as authorized by you.

3.1 Identity Verification (KYC)

We may require identity verification KYC at registration, before a withdrawal, or whenever risk controls require it. KYC may include a government-issued ID, proof of address, and proof of ownership of a payment method used for deposits or withdrawals. You agree to provide truthful documents and to cooperate with reasonable verification requests, including requests for clearer images or additional information. If you fail KYC, refuse to provide documents, or provide inconsistent information, we may suspend or close your account, restrict deposits and withdrawals, and withhold processing until verification is completed.

4. Deposits and Withdrawals

All deposits and withdrawals are processed in BDT (৳) where available, or in an equivalent amount when using supported crypto options. You are responsible for ensuring that your deposit and withdrawal details are correct and belong to you. We may perform security checks, KYC, and AML reviews before approving transactions, and we may request additional documentation to confirm ownership of a wallet or account. We do not accept third-party deposits or withdrawals, meaning you must not use another person payment method or receive funds to a payment method not in your name. Any attempt to bypass these controls may be treated as suspicious activity.

4.1 Supported Payment Methods

We support payment methods commonly used by players in Bangladesh to make funding simple and familiar. Available methods include bKash (typically instant), Nagad (typically instant), Rocket (mobile banking), and USDT/Tether via supported blockchain networks. Availability can vary due to operational, security, or network conditions, and we may add or remove methods without liability. You must use only payment methods that you legally control and that match your verified identity. Where possible, we aim to return withdrawals to the same method used for deposits to reduce fraud and support AML compliance.

4.2 Deposit Terms

The minimum deposit is ৳100 or the equivalent in USDT, unless a different minimum is displayed in the cashier for a specific method. Deposits are usually credited instantly, but delays can occur due to network congestion, provider outages, compliance checks, or incorrect reference details. We do not charge deposit fees; however, your payment provider or blockchain network may apply their own charges, and you accept that those fees are outside our control. Deposits must not be made on behalf of another person, and any third-party deposit may be reversed, rejected, or held pending verification.

4.3 Withdrawal Terms

Withdrawals for verified accounts are typically processed within 5 to 15 minutes, but timing can vary based on payment method, compliance checks, and operational volume. We may require KYC completion or refresh before processing, especially if account details change or risk flags appear. Where possible, withdrawals are returned to the same payment method used for the deposit to reduce chargeback risk and support AML controls. We reserve the right to delay, refuse, or cancel a withdrawal request that appears suspicious, involves third-party payment details, relates to bonus abuse, or is required to be held for a legal or regulatory reason.

5. Bonus Terms and Promotions

All bonuses, promotions, and free offers are optional and are governed by these Terms and any specific rules shown in the promotion details on Bonuses. Wagering requirements must be completed before bonus funds or bonus-linked winnings can be withdrawn, and the required multiplier and eligible games are stated per promotion. Bonuses may have time limits, and expired bonuses or unused promotional balances may be forfeited after expiry. Only one bonus is allowed per person, household, IP, or device, and we may treat linked accounts as a single user for enforcement. We may set maximum bet limits during an active bonus.

5.1 Promotion Abuse Prevention

We actively monitor for bonus abuse and unfair play designed to exploit bonus terms, wagering requirements, or pricing errors. Prohibited behavior can include hedging, coordinated play between accounts, using multiple accounts, or patterns that indicate manipulation rather than normal recreational play. Game contribution rates can vary and some games may be excluded from wagering, as stated in the promotion rules. If we reasonably suspect abuse, we may void bonuses, remove bonus-linked winnings, restrict eligibility for future promotions, and close accounts. We also reserve the right to modify or cancel any promotion at any time without guaranteeing availability.

6. Responsible Gambling

We support responsible gambling and encourage you to treat online casino play as entertainment, not as a source of income. If you feel your play is no longer controlled, you should pause and seek help. You may request deposit limits (daily, weekly, or monthly) through support, and you may request cooling-off periods of 24 hours, 7 days, or 30 days. You can also request self-exclusion on a temporary or permanent basis through our Telegram support, and during self-exclusion you must not attempt to open a new account. We recommend parental controls and device-level restrictions to help protect minors.

7. Prohibited Activities

You must not use the services for any unlawful, abusive, or harmful purpose. Any violation may result in immediate termination, forfeiture of bonuses and winnings, suspension of withdrawals, reporting to relevant authorities where required, and other legal action. We may also block devices, payment instruments, IP addresses, or related identifiers to prevent continued misuse. The examples below are not exhaustive, and we may treat similar conduct as prohibited when it undermines player safety, security, or fairness. You agree to cooperate with investigations and to provide requested information related to account activity when reasonably required.

8. Intellectual Property Rights

All website and app content, including text, graphics, logos, user interface elements, software, and compilations, are owned by us or our licensors and are protected by intellectual property laws. You receive a limited, revocable, non-exclusive license to access and use the services for personal, non-commercial purposes only. You must not copy, reproduce, distribute, reverse engineer, modify, or create derivative works from any part of the platform without our prior written consent. Third-party game providers and technology partners retain their own intellectual property rights, and your use of their content is subject to these Terms and applicable provider rules.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always meet your expectations. To the maximum extent permitted by applicable law, we disclaim liability for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of opportunity, or loss of data. You accept full responsibility for your gambling decisions and any losses incurred. If we are found liable for any reason, our aggregate liability is limited to the total amount of your deposits made during the 90 days immediately preceding the event giving rise to the claim.

10. Termination and Inactivity

You may request account closure by contacting support, and you may request withdrawal of any available balance subject to KYC and security checks. We may terminate, suspend, or restrict your account at any time if we reasonably believe you violated these Terms, attempted fraud, failed KYC, engaged in prohibited activities, or if we must do so to meet security, AML, or other compliance obligations. We may also close or restrict accounts that remain inactive for 12 months or more, including limiting promotional eligibility or requiring re-verification before further access. Any termination does not remove your obligations under these Terms.

11. Governing Law and Disputes

If you have a concern or dispute, you agree to contact support first and attempt informal resolution by providing clear details and relevant evidence. If a dispute cannot be resolved informally, the parties will attempt mediation before escalating further. If mediation does not resolve the issue, you agree that the dispute will be finally settled by binding arbitration conducted in English, on an individual basis only. You waive any right to participate in class actions, class arbitration, or representative proceedings. Nothing in this section limits our right to seek urgent injunctive relief to protect security, prevent fraud, or safeguard intellectual property.

12. Changes to These Terms

We may update these Terms immediately upon posting to reflect operational improvements, security updates, changes in payment processing, responsible gambling controls, or compliance requirements. Where we consider a change material, we may provide notice through the platform interface, by email, or through other reasonable contact methods linked to your account. It remains your responsibility to review the latest version before continued use. Your continued access to the services after updated Terms are posted confirms your acceptance of the revised agreement. If you do not accept the changes, you must stop using the services and request account closure.

13. Contact Us

For questions about these Terms, account access, KYC, deposits, withdrawals, bonus terms, self-exclusion, or security concerns, contact our support team through the channels shown on the platform. We aim to provide 24/7 assistance in Bengali and English with a response target within 24 hours, depending on the complexity of your request and any verification needed. When you contact us, you agree to provide accurate information so we can locate your account and protect you from unauthorized changes. For safer play, reach out early if you want deposit limits or a cooling-off period.

By continuing to use the platform, you confirm you understand these Terms, including wagering requirements on promotions, KYC checks for withdrawals, and AML-related reviews for suspicious activity. If you are unsure about any rule, pause your play and contact support before making a deposit or placing bets. Remember that responsible gambling starts with setting a budget and stopping when it stops being fun. F111 features are designed for entertainment, and you are expected to use them fairly, legally, and with respect for other players and staff.